Keyboard K380 Try Connecting Your Device Again

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Apple tree Magic Keyboard: Apple revamped the bluetooth keyboard and rebranded it 'Apple tree Magic Keyboard' in 2015, and they alter the ability switch from a circular 'momentary' contact switch on the border of the keyboard to a losing shaped slide switch on the dorsum edge. From comments, its not articulate if this new design is a momentary contact switch (you slide information technology and it returns to the neutral position itself), or it locks into the on position, and must exist manually moved dorsum to the off position. If its the quondam, the instructions beneath for property the power switch in the on position probable piece of work, some people seem to have confirmed it, if its the latter, and so probably not. Holding a switch with your finger that stays in position without your finger isn't likely having any effect on how the keyboard works – unless of course information technology has a finger or force per unit area sensor embedded. I'd quite like to sympathise that better, if you care to comment on your experience that will help me improve this article. It wouldn't surprise me if Apple has dissimilar revisions or regional variants that employ dissimilar switches, and then this might non exist universal, hence the variation in some of the comments.

The following instructions are fairly generic, but were written relating to the "Apple Wireless Keyboard" from 2009 and 2011 (Use this to assistance you identify your model).

If you are having problems with getting an Apple Wireless Bluetooth keyboard, mouse or trackpad from connecting to your Mac (iMac, Macbook or Mac Pro), you tin can try this pull a fast one on. The post-obit mentions the keyboard, but it should work for other wireless devices that take a on/off switch of the momentary contact blazon (i.due east. printing on and off, rather than a physical slide switch).

I really appreciate all the feedback I get, even when it doesn't solve your problem. I've tried to expand this article over fourth dimension to include any other suggestions that might help.

Mouse Keys: If your keyboard is not responding to alpha-numeric keys (letters and numbers), and some keys crusade the on-screen cursor to move, then yous have inadvertently enabled the Mouse Keys Accessibility feature. Follow the instructions here to disable Mouse Keys.

Is it broken?: If your keyboard/mouse will not connect via Bluetooth, or appears completely unresponsive, and then the following instructions may help you resolve the issue. Please behave in listen that your device might have a hardware fault, but if it works fine elsewhere, its likely to exist a configuration or pairing issue which tin can be resolved.

Resetting the Bluetooth Device Firmware (see note)

NB: Whatsoever USB keyboard or mouse can exist used if you demand to workaround any office of these instructions that requires a functional keyboard or mouse. They are dirt cheap from retailers, or borrow one from a friend (they work on all PC and Mac systems).

  1. Switch off the keyboard past holding down the power button for at least 3 seconds
  2. Click the Bluetooth icon in the menu bar
  3. Click on "Fix Bluetooth Device" or "Open Bluetooth Preferences"
  4. Plow on the keyboard by holding down the power button, Simply DO NOT LET Go OF THE POWER Button. It must be kept held down through the unabridged procedure.
  5. The Setup Banana will notice the keyboard, and then click the proper name of the keyboard, and so click on "Continue". Make certain yous are still belongings the power push button downwardly.
  6. Y'all will exist prompted for the Pairing Code. You tin can now release the power button, type the pairing code on the keyboard so printing return. There will be a slight delay whilst the pairing completes (a few seconds)
  7. The keyboard will at present be Paired, and should work as expected (if it produces wrong characters for keypresses you may take the wrong language setting on your Mac, run into beneath).
  8. So just to analyze, the trick is to continually HOLD DOWN THE Power Push button.

Note: I don't know if this really resets the firmware, but most Bluetooth devices seem to remember the concluding connected host device (your Mac) and will endeavor to connect to that out of preference when turned on. Information technology is this that can block attempts to getting information technology to connect to the Mac of your pick. More on this beneath.

PRAM and SMC Reset

All Mac's store some low level device configuration information in either PRAM or SMC. If you are stuck and unable to login to your Mac, resetting these may prompt for re-pairing of the Bluetooth devices. Here are links to the official Apple instructions for resetting PRAM and resetting SMC

What if this doesn't piece of work for y'all?

Is this the problem you are searching for? As stated above, this is for when you take problems pairing, specifically with a Mac. I don't accept other not-Apple tree devices I want to pair my keyboard with, so have no idea if the steps outlined above will help you if yous are on Windows, Android, Linux or annihilation else.

There are some generic tips that might betoken you in the right direction. I don't wish to bespeak out the obvious, only sometimes in frustration these things can be overlooked.

Are you lot working with a fresh set of non-rechargeable batteries?

Apple's keyboards are known not to work well with rechargeable batteries as the voltage they supply is too irregular. Battery life on alkalines is in the order of 6 months plus, and so in that location really isn't whatsoever reason to use rechargeables. Any bombardment that is providing low voltage or irregular current will outcome in all sorts of weird behaviour. Don't assume that batteries fresh out the bundle are good, endeavor another to be certain.

Take you unpaired the keyboard with any previously paired Mac, iPhone or iPad?

Apple specifically state this in their instructions, and pairing and connexion behaviour is undefined if there is a previously paired car within communication range (up to 10 metres). If you no longer have the machine, or it is well out of range, you lot may exist able to skip this step, simply if y'all can, remove the pairing from the old machine. On the one-time machine, just get to System Preferences > Bluetooth and highlight the keyboard y'all want to pair elsewhere, and click the '-' at the bottom of the list to remove the pairing. Unfortunately you practice demand to place any other paired machines, every bit y'all tin't tell the keyboard to forget the pairing that is stored on the erstwhile machine. This can be large issue in big offices – perhaps IT took your old machine abroad, gave you a new ane, and then reissued your old machine to someone else, maybe even on an adjacent floor. If they forget to remove the Bluetooth pairings, this tin can create all sorts of strife, and of course your co-workers may not be happy for y'all to go digging around in their machines changing settings they don't empathize.

Is there any other device causing interference?

Bluetooth keyboards use the aforementioned 2.4ghz frequency used past Wifi and Cordless telephones, not to mention that yous may have numerous other Bluetooth devices within the vicinity, paired with the target automobile or with others nearby. Bluetooth is a bang-up technology, simply it can't work miracles when there is a lot of electronic noise nearby. If yous can't eliminate interference, you may have to go dorsum to a corded keyboard.

Are you getting incorrect characters, symbols or not-functional keys when using the keyboard?

Lets face it, tech breaks. Even tech by reputable companies similar Apple tree. The only mode to check is to unpair the keyboard with your auto, pair information technology with another, exam, and if it works, unpair and pair again. Something of a hurting in practice. Too, there are multiple places on OS X where keyboard behaviour can exist modified, i.eastward. you press a particular key on the keyboard, only another part occurs on the Mac. Yous need to check System Preferences > Keyboard > Input Sources are correct for your locale. Cheque System Preferences > Keyboard > Keyboard Shortcuts don't have incorrect behaviours defined. Individual applications can also modify behaviour, so if yous've recently installed new software, check in that location. Also, bank check System Preferences > Language & Text > Text to see if there are any substitutions that could be causing problems. Use the 'Restore Defaults' button where provided to be sure, although bear in heed any legitimate customisations you've already made may be lost.

Can you even reset an Apple keyboard?

There is actually no evidence that the Apple Bluetooth Keyboard even supports a reset function. Apple state in their troubleshooting documents that you reset the keyboard by turning it off, then on over again. Does that prepare the problem outlined in a higher place – nope – only the steps above do. Get figure.

Every bit far as Bluetooth technology is concerned, there is no requirement for the device, such equally a keyboard, to take any settings that might need resetting. The device tin can essentially be 'dumb'. When y'all make a pairing betwixt a device and its host calculator, it is the host the remembers the pairing past noting the hardware identifier supplied by the device during the pairing process. Just because during pairing on an Apple tree keyboard you lot type a pairing code onto the keyboard doesn't hateful the keyboard remembers that – it merely needs to pass it to the host during the pairing to ostend that you have the right physical keyboard, in instance there are others nearby also in pairing mode.

Whilst this commodity is titled 'how to reset…' I'1000 not intending to ostend that there is some hidden reset role that Apple tree forgot to mention. I but use the 'reset' word in the title considering that is the common term used by people when they want to make something work when all else appears to fail. I spent a fair amount of fourth dimension trying to resolve this problem for myself, digging through plenty of irrelevant manufactures before I found what I was looking for. None of them suggested that there was an official, documented (or fifty-fifty undocumented) fashion of doing a reset on an Apple tree keyboard.

Now information technology is credible that the trick outlined in a higher place does seem to do something that just an off/on doesn't do. That doesn't mean the Apple keyboard remembers something. There may exist some state that is preserved that but ways it doesn't pair to a new device reliably, but its non clear what it is. If you lot don't consider that a reset, then fine, but for all intents and purposes, it is.

Resetting the Os X Bluetooth Device List and the Bluetooth Controller

This is a bit of a last resort, and volition touch on other Bluetooth connected devices, including your Bluetooth keyboard and mouse, which may have been working fine. Depending on if your keyboard or mouse is currently not working, yous volition need to use a USB wired keyboard (or alternating Bluetooth keyboard/mouse) to perform these steps, and then infringe one from a friend if necessary.

If y'all follow these instructions, after rebooting you volition be asked to setup the Bluetooth keyboard and/or mouse as if you were starting up a new Mac.

NB: This will remove all existing pairing data for Bluetooth devices, so each volition need to be reconnected.

Y'all need to have the Bluetooth icon showing in the menu bar. If it is not there, open System Preferences > Bluetooth and enable the option 'Show Bluetooth in Card Bar'.

  1. Concur down the Shift and Option keys ('Alt' on some keyboards) and at the aforementioned time click on the Bluetooth icon in the carte bar. In one case the card is showing, release the keys.
  2. From the Bluetooth carte du jour, choose Debug > Remove All Devices.
  3. Repeat step i, and then from the Bluetooth menu, cull Debug > Reset the Bluetooth Module
  4. Reboot your Mac, then setup your keyboard and/or mouse as normal.

All the same not getting satisfaction?

I'd honey to hear from you. But delight, assistance humanity by taking the fourth dimension to draw your actual trouble, otherwise how on earth is anyone expected to help you. Flaming others isn't nice. I've expanded this commodity from its original succinct set of instructions in the hope that it sheds more low-cal on the subject. Lets run across what happens.

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Source: http://davemeehan.com/technology/how-to-reset-an-apple-wireless-bluetooth-keyboard-mouse-or-trackpad

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